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MSDashletsCustomerInformationCenter
Extension of CustomerInformationCenter by Master Slave Dashlets
Nový obsah
MSDashletsCustomerInformationCenter
Extension of CustomerInformationCenter by Master Slave Dashlets
TicketSearchOrderByNullLast
In the Ticket search result, order zero elements on the end of the list.
CreateTimeExtension
Enables to change creation date of a note (in DB).
TFS
This module provides integration of Microsoft TFS (Team Foundation Server) with OTRS.
WSExtension
Extension of OTRS web services.
CreateTimeExtension
Enables to change creation date of a note (in DB).
NotificationFailurePairing
PostMaster Pre-filter module - will pair Delivery Notification Failure message with ticket. This module looks for attachment names a and performs a match against a regexp defined in SysConfig. In case of positive identification of ticket number, Delivery message is paired with given ticket. This module also enables to add custom e-mail headers to outgoing e-mail. Postmaster filter component will check delivered e-mail ant its attachment. When attachment contains custom header (e.g.: TicketNumber), system will merge incomming e-mail with correspondig ticket.
WSExtension
Extension of OTRS web services.
ICalManager
ICalManager holds functions related to ICalendar management. Important role plays configuration - almost all data sources are defined via SysConfig settings. Data sources are related to the TicketObject (dynamic fields, ticket owner, customer etc.). ICalManager supports multiple configuration profiles, thus it is possible to define different sources for single person and team. CGI script 'ical.pl' provides a front-end functionality - it loads specified arguments and creates ICal file according to configuration.